The HR Manager will work closely with the Head of HR and Talent and Development Manager, leading on a broad portfolio of people initiatives, influencing decision-making across the organisation and helping shape the future direction of our people strategy.

Key Responsibilities

• Partner with the Head of HR to manage employee relations matters, providing pragmatic advice and support to managers across the organisation and managing complex cases through to resolution.

• Manage the organisation's approach to consultants and Associate Fellows (auxiliary workforce), ensuring compliant and efficient processes.

• Build trusted relationships with managers and employees, providing credible HR advice, coaching and constructive challenge to support effective people management.

• Lead the HR contribution to payroll, overseeing the HR Operations Officer in delivering an accurate and timely monthly process in partnership with Finance.

• Produce and analyse people data and employee feedback, including the engagement survey, providing insights and recommendations to support decision-making, workforce planning and continuous improvement.

• Support the development and implementation of HR policies, procedures and initiatives, ensuring compliance with employment legislation, best practice and organisational priorities.

• Work with the Head of HR and Talent & Development Manager to deliver People Strategy priorities, leading agreed projects and supporting organisational change initiatives as required.

• Champion equity, diversity and inclusion across HR practices and the employee lifecycle.

• Build effective relationships with employee representatives, recognised trade unions and key stakeholders, supporting positive employee relations and partnership working.

• Contribute to the continuous improvement of HR processes, systems, and employee experience, while supporting the wider HR team as required.

Person Specification

Essential Experience

• HR generalist experience across the employee lifecycle.

• Experience managing employee relations cases independently from start to finish.

• Experience of end to end management of redundancies.

• Experience advising and coaching managers on people matters.

• Experience contributing to HR projects, change initiatives or process improvements.

• Experience using HR data and insight to support recommendations and decision-making.

Key Skills & Attributes

• Strong employee relations knowledge and sound judgement.

• Curious, proactive and committed to continuous learning.

• Able to build credibility and positive working relationships quickly.

• Confident influencing and communicating with stakeholders at all levels.

• Organised, adaptable and able to manage competing priorities.

• Committed to creating an inclusive and positive employee experience.

• Solutions-focused with a continuous improvement mindset.

Influence and Relationship Building

• Buy in: Builds credibility quickly and positively influences stakeholders at all levels, including senior leaders.

Judgement and Courage

• Provides balanced, evidence-based advice and is confident constructively challenging where appropriate.

Continuous Improvement

• Seeks opportunities to improve processes, systems and employee experience through innovation and learning.

Inclusive Mindset

• Actively promotes equity, diversity and inclusion through behaviours, decisions and outcomes.

Personal Effectiveness

• Demonstrates resilience, sound judgement, adaptability and agility, and the ability to manage competing priorities effectively.

Curiosity and Learning Agility

• Seeks out new ideas, embraces feedback and continually develops their knowledge and capability.